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Points of Reference

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This is the archive of the blog Points of Reference. From 2009-2012 a team of library reference experts talked about resources (books, databases, Web sites, e-books, and more) and publishing trends.

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Monday, June 11, 2012 9:48 am
Meebo no more
Posted by: Lindsay Harmon

Meebo, the company behind the popular chat widget used by many libraries to provide chat reference services, announced this morning that they've been acquired by Google. Meebo Messenger, widgets, and mobile apps will be discontinued effective July 11.

According to the announcement, "Together with Google, we’re super jazzed to roll up our sleeves and get cracking on even bigger and better ways to help users and website owners alike." In the meantime, though, many libraries who were attracted to Meebo for its non-Flash interface and the fact that it didn't require logins or user accounts may be scrambling for a new product to fill this gap.

What chat reference applications do you use at your library? Any recommendations?


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